Jason Wong
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Digital workplace

Ontario Trillium Foundation – Knowledge Centre

A bilingual knowledge and discussion centre that enabled members to discover, discuss, and share information in English and French.

Role
Discovery, information architecture, and integration design
Year
2016

Executive summary

The Ontario Trillium Foundation created a central knowledge and discussion space for its community, designed to support both public visibility and authenticated member participation in English and French.

My role

I facilitated discovery and requirements, defined the information architecture and taxonomy, developed the localized experience, and supported discussion-board and identity-management integrations.

Approach

  • Designed bilingual English and French experiences.
  • Made discussions readable publicly while enabling members to contribute.
  • Added sharing capabilities so useful discussions could travel through social channels.
  • Integrated Bamboo Discussion Board Plus and ExCM identity management.

Outcome

The Knowledge Centre gave the foundation a more accessible, structured way for members to find and exchange knowledge.

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