Digital workplace
Hydro One – Health & Safety Document Management
A governed document-management service that automated the authoring, approval, publication, review, and archival lifecycle for health and safety documents.
- Role
- Requirements, taxonomy, and workflow design
- Year
- 2012
Executive summary
Hydro One used SharePoint to bring the full lifecycle of health and safety documentation into a more controlled, auditable process.
My role
I facilitated requirements sessions, gathered workflow requirements, consolidated them into delivery documentation, and defined the taxonomy used to organize documents.
Approach
- Created a dashboard for requesting new documents and workspaces for authoring them.
- Designed workflows for authoring, approval, publication, archival, and scheduled review.
- Automated document numbering, four-level approvals, escalation, and workspace provisioning.
- Built quality checks for broken links and image references before publication.
- Connected archival activities to records-management taxonomy and systems.
Outcome
The service gave the organization a more reliable way to manage safety documentation while reducing manual handoffs across its lifecycle.